When does Big
Sky charge my credit card for my order?
> Big Sky will charge the credit card just before shipping.
Does the tent/shelter need to be seam sealed?
> It is ready to go out of the box... it was seam sealed where necessary at the factory before being shipped.
- pick the Evolution if you want to remove the outer fly and only use the mesh netting body and poles; the poles attach to the inner body and the outer fly covers the body and poles...
- pick the Revolution, Chinook, or Mirage if you want to be leave the interior attached so it can quickly and easily be set up or taken down as a one piece shelter, which is especially nice when it is raining since rain will not get into the interior. The interior hangs from the outer shell and the poles attach to the outer shell.- pick the Revolution or Chinook if you want to remove the interior. The Mirage interior is permanently attached and can not be removed.
Some Chinooks have options not available on other models, such as breathable fabric interiors and outer shells with sod/snow flaps. Since the poles attach to the outer shell on the Revolution/Chinook/Mirage series the structure is stronger and more storm worthy than the Evolution series... and on some Chinook models there is an optional 3rd pole for even more storm worthiness.... also, the Revolution/Chinook interiors can be removed to create a very storm worthy single wall shelter since the poles attach to the outer shell.
the difference between breathable fabric and mesh netting Interiors?
> The dimensions are the same, they both have waterproof tubs
- breathable fabric interior has breathable fabric above the tub
- mesh netting interior has mesh netting fabric above the tub
Is silnylon fabric waterproof?
> The silnylon fabric (silicone coated nylon fabric) we use is waterproof under "normal" conditions. Extreme weather, such as wind driven rain or an extreme downpour may cause light "misting" inside
How should I clean my tent?
> We suggest cleaning with non-abrasive sponge or rag and cold water, and maybe some non-detergent soap, if needed.
Be sure to dry completely before storing to prevent mold.
How should I store my shelter?
> We recommend that it be stored clean (wet sponge/rag), dry (to prevent mold/rot), and un-compressed (prevent “hard” folds/creases)
Where are Big Sky's products made?
> Most of our tents are made with products from South Korea/China… tents made with Big Sky's Let-it-Por™ is fabric made for us by Cubic, which is a product of USA.
As a side note, our tents used to be products of USA, but the quality of materials continued to decline so we were forced to find a higher quality supplier so our sourcing decision was made to improve our product’s quality… our costs increased 10-20% by using South Korea, but we feel quality is more important than country of origin.